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Our Commitment to Your Privacy

Last updated: 01st June 2025

Privacy Policy

Your privacy is of paramount importance to us. We are committed to safeguarding your privacy and protecting your personal data that is with us. This Privacy Notice outlines the details of the personal data we collect and process, how we handle it, and the purposes for which we use it. Please read the following carefully to understand our practices regarding your personal data.

Throughout this document, the terms “we”, “us”, “our” & “ours” refer to TVS Organics. And the terms “you”, “your” and “yours” refer to you (the individual whose personal data we are referring to).

What Personal Data Do We Collect, Store and Process?

Categories of personal data that we collect, store and process are as follows:

  • Demographic, Identity & Contact Data (e.g., name, last name, email address, address, phone number)
  • Communication details (e.g., communication done through emails)
  • Online Identifiers and other Technical Data (e.g., IP address, browser type, device identifiers)

Where Do We Collect Your Personal Data From?

We collect your personal data when:

  • You visit our website or social media pages and use the Contact Us facility.
  • You fill and submit your information via the Enquiry / Registration / Admission form.

How Do We Use Your Personal Data?

  • To respond to your queries when submitted via the Contact Us facility.
  • To optimize your website experience and customize content.
  • To onboard and process vendors for invoicing.
  • To inform you about admission openings via inquiry forms (digital/physical).
  • If your parent is using our Parental App, to share academic progress, announcements, attendance, and fee updates.
  • Other purposes required until the completion of services by TVS Organics.

On What Legal Grounds Do We Process Your Personal Data?

We process your personal data based on one or more of the following legal grounds:

  • Your consent for specific purposes.
  • Parental or legal guardian consent for minors (below age 18).
  • You voluntarily provided data to contact us.
  • Compliance with legal obligations to authorities.

You have the right to withdraw your consent at any time. Upon such a request, we will explain the consequences. In some cases, we may be unable to continue providing services. You may withdraw consent by contacting us (see Contact Us section).

Whom Do We Share Your Personal Data With?

We may disclose your personal data to:

  • IT service providers or vendors providing services to us.
  • Your employer, if training was arranged through them.
  • Placement companies, to facilitate job opportunities.

We may also share your personal data under the following circumstances:

  • To comply with government regulations or mandatory disclosures.
  • To respond to court orders, legal processes, or defend against legal claims.
  • If we are acquired or merged with another company.

Data Storage

All data collected from you is stored securely within India. Any personal data transferred externally will be handled in accordance with this Privacy Notice.

How Do We Use Cookies and Tracking Mechanisms?

We use cookies and tracking mechanisms on our website to collect data. This helps us analyze trends and enhance your experience through optimized content and improved functionality.

How Long Do We Retain Your Personal Data?

We retain your personal data only as long as required for the purposes outlined in this Privacy Notice or as mandated by law. Academic and administrative records may be stored longer if necessary.

What Are Your Privacy Rights?

You have the following rights regarding your data:

  • Right to Access: View and confirm what personal data we hold.
  • Right to Correction and Erasure: Request updates or deletion of inaccurate/incomplete data.
  • Right to Nominate: Appoint someone to act on your behalf in case of death or incapacity.
  • Right to Grievance Redressal: Lodge complaints for any data-related concerns.
  • Right to Withdraw Consent: Revoke your consent anytime (may impact services).

To exercise any of your rights, please contact us using the details provided in the Contact Us section.

Keeping This Policy Up to Date

We periodically review and update this Privacy Policy. Updates will be posted on our website with the revised “last updated” date.

Limitation of Liability

To the extent permitted by law, TVS Organics will not be liable for indirect or incidental damages, including data loss, revenue loss, or service disruptions arising from this Privacy Policy.

Governing Law, Jurisdiction, and Dispute Resolution

This policy is governed by Indian law. Disputes shall be resolved through arbitration in Chennai under the Arbitration and Conciliation Act, 1996, via MCCI Arbitration, Mediation and Conciliation Centre (MAMC). Courts in Chennai shall have exclusive jurisdiction for interim relief.

How Do You Contact Us?

For any queries or to exercise your privacy rights, contact our Data Protection Officer:

Email: admin@tvsorganics.co.in